Taking all of the actions on this page may not prevent an abuser from discovering your email and Internet activity. The safest way to find information on the Internet is to go to a safer computer. Use of your home computer to visit this site can be tracked by someone in your home. You may want to use a computer in a public library, a friend’s house, your workplace or an internet café.

For help call the National Domestic Violence Hotline: 1-800-799-SAFE (7233) TTY 1-800-787-3224 or contact us at 775-883-8278 or toll free at 1-866-448-8276.

Other safety suggestions: Change your password often, do not pick obvious words or numbers for your password, and make sure to include a combination of letters and numbers for your password.

: If an abuser has access to your email account, he or she may be able to read your incoming and outgoing mail. Even if you believe your account is secure, make sure you choose a password he or she will not be able to guess.

If an abuser sends you threatening or harassing email messages, you can print and save them as evidence of this abuse. These messages may also constitute a federal offense. For more information on this issue, contact your local United States Attorney’s Office.

History/cache file

Many browsers offer a private browsing option, but you must enable it BEFORE you view the websites. If an abuser knows how to read your computer’s history of cache file (automatically saved web pages and graphics), he or she may be able to see information you have viewed on the Internet.

You can clear your history or empty your cache file in your browser’s settings*

Google Chrome:

  1. In the top right corner of the browser window, click the Chrome menu.
  2. Select History.
  3. Click the button Clear browsing data. A dialog will appear.
  4. From the drop-down menu, select how much history you want to delete. To clear your entire history, select the beginning of time.
  5. Check the boxes for the data you want Chrome to clear, including browsing history.
  6. Click the button Clear browsing data.


  1. Click the Menu
  2. Choose
  3. And then choose Clear Recent History.
  4. Select how much history you want to clear.
    1. Click the drop down box next to Time range to clear and make your selection.
    2. Click the arrow next to Details to select exactly what information will get cleared.
  5. Click Clear Now. The window will close and the items you selected will be cleared.

Internet Explorer:

  1. Pull down Tools
  2. Select Internet Options.
  3. On General page under Temporary Internet Files, Click on Delete Files. If asked, check the box to delete all offline content.
  4. Still within the Temporary Internet Files section, click on Setting (This step may make it harder to navigate pages where you would like your information to be remembered, but these remaining cookies do show website pages you have visited. Therefore, use your own judgment as to whether or not to take this next step).
  5. Click on View Files.
  6. Manually highlight all the files (cookies) shown.
  7. Hit Delete.
  8. Close that window, then on General page under History section, click on Clear History.


  1. Pull down the Edit
  2. Select
  3. Click on Navigator or choose Clear History.
  4. Click on Advanced .
  5. Select Cache.
  6. Click on Clear Disk Cache.


  1. Pull down Members
  2. Select Preferences.
  3. Click on WWW
  4. Select Advanced.
  5. Select Purge Cache.

Online Auto-Complete or Auto-Fill

Additionally, you should make sure that the auto-complete feature is NOT in use. This function will complete partial web addresses while typing location in the address bar at the top of the browser.


  1. Click the Chrome menu on the browser toolbar.
  2. Select
  3. Click Show advanced settings and find the “Passwords and Forms” section.
  4. Deselect the Enable Autofill to fill out web forms in a single click


  1. Click the menu
  2. Choose
  3. Select the Privacy
  4. Remove the check mark next to Remember search and form history.
  5. Click OK to close the Options window.

Internet Explorer:

  1. Click Tools in the upper right hand corner.
  2. Select Internet Options from the dropdown menu.
  3. Under the Content tab, in the Auto-complete section, click the Settings
  4. Within this window, unclick all of the checkboxes to indicate that nothing be stored.
  5. Click OK

*This information may not completely hide your tracks. The safest way to find information on the Internet is at a local library, a friend’s house, or at work.
For help call the National Domestic Violence Hotline: 1-800-799-SAFE (7233) TTY 1-800-787-3224